Salesforce Capabilities
From strategy
to Development,
Integration & Support
Planning and
delivering across
multi cloud enterprise
Monitor, Support
& Administer the Platform
Sales, Marketing & Service
Rapid Dev & Deploy, Reusable
Methods, Accelerators & Assets
Helps customers leverage the
cloud and Salesforce.com
Delivery using DX, CI/CD
and DevOps automation
Key Differentiators :
Modern Consulting Services
Architecture and Implementations
Lightning Conversions and Integrations
Data Migration & Management
Analytics, reporting and dashboards
Innovation Services, AMS+, SkillUp+
Release Readiness & Org Health Checks
Quick Start Packages
Platform Specialties :
Service Cloud
Sales Cloud
Experience Cloud
Marketing Cloud
B2B2C Commerce
DevOps: Copado, Azure
Einstein Analytics
OMS/ CPQ/ Pardot
API's, AnyPoint Platform, Automation
Key Differentiators :
Modern Consulting Services
Architecture and Implementations
Lightning Conversions and Integrations
Data Migration & Management
Analytics, reporting and dashboards
Innovation Services, AMS+, SkillUp+
Release Readiness & Org Health Checks
Quick Start Packages
Platform Specialties :
Service Cloud
Sales Cloud
Experience Cloud
Marketing Cloud
B2B2C Commerce
DevOps: Copado, Azure
Einstein Analytics
OMS/ CPQ/ Pardot
API's, AnyPoint Platform, Automation
Accelerators
Migration Tool from other CRM to SFDC
Integration with RPA, Automation, AI/ML
Drive Governance & Compliance Process
Discover KPIs and remediate inefficient processes
AI
Sales
Service
Marketing
Commerce
Data Cloud
Tableau
Mulesoft
Slack
Einstein 1 Platform
Net Zero
Small Business
Partners
Success
Salesforce Managed Services
Continuous Management
Maintain peak performance of your Salesforce environment and achieve your business goals more efficiently.
Our services include continuous improvement, optimization, customization, integration with other systems, and regular performance checks
Implementations Monitoring
Syborgtech monitors implementation processes, identifying problems early on and suggesting timely, workable solutions.
We also conduct regular audits to validate implementation outcomes, ensuring our clients improve their overall Salesforce experience.
Customization
Our Salesforce managed services team caters to distinct business-specific requirements by extending CRM functionalities and developing new components.
Service Management
With extensive support and training, we assist organizations serve their customers across multiple channels with personalized interactions, customized offerings, and easy access to solutions.
Classic To Lightning Migration
Classic to Lightning is now easier, faster, and cost-effective. Includes in-depth assessment of the deployed Salesforce ecosystem, developing a detailed roadmap, and executing the migration process.
We also ensure 24/7, scalable, and ongoing support.
Success Stories
We built and managed the right fit and right sized team specialized for their use case.
Customer Profile
Customer is a global leader in the design, manufacturing, distribution, and servicing of diesel and alternative fuel engines, as well as related technologies, such as power generation systems, filtration, and emission solutions.
Customer uses Salesforce Dealer Management Platform. They have a rich portfolio of product\service offerings.
Challenges
The customer has implemented a Dealer Management System based on top of the Salesforce platform. They had challenges for the post implementation support and maintenance, complex integrations with their other operational systems.
It was difficult for them to find a right fit partner who understands their DMS process and has deep expertise in complex Salesforce projects.
Our Solution
We assisted them with the formulation of the right set of team to execute the required support on the DMS.
In few weeks, we formed a project team who works in tandem with their internal IT team to help them achieve deep integrations while using LWC and worked with them on complex applications.
AppExchange Product Development
Customer Profile
Customer is a dealer for a farm equipment manufacturer.
Customer uses an open source framework for tracking all physical assets within the organization.
Challenges
The limitations of this framework and an ever growing need for better tracking of assets prompted customer to look for a Salesforce based solution which they can also offer to other dealers
Our Solution
We are the engineering partner for the AppExchange product currently under development.
We significantly reduced the time required for yearly price revision and improved process accuracy
Customer Profile
Customer is a not for profit organization helping students in improving their performance and in turn availing career opportunities by assisting them through their school and college journeys.
Customer uses Salesforce CPQ for nurturing and closing opportunities. They have a rich portfolio of product\service offerings. Product pricing undergoes revision every year.
Challenges
The customer was using a completely manual process for deriving the price, extracting associated pricing rules setting up pricing within Salesforce.
Given the manual nature of process, this exercise was not only time consuming but also error prone since it involved dealing with pricing for e than 150+ individual products and their combinations.
Our Solution
We implemented an automated process for extracting pricing information and generating pricing and pricing rules to be setup in Salesforce CPQ.
Our understanding of customers product offering, knowledge of Salesforce CPQ and automation of the end-to-end process helped all reduce wait time from 2 months to 3 weeks with a very degree of accuracy.